Frequently Asked Questions

General Questions

How do I become a verified freelancer?
Submit your ID and address proof through the KYC section of your profile. An Aggregator or Admin will review and approve it.
Can I apply to my own job?
No, you cannot apply to jobs you posted yourself.
How do I boost a job or profile?
Use the Boost feature to temporarily increase visibility of your job or profile during peak times.

Technical Issues

Why can’t I upload my resume?
Make sure your file is in PDF or DOCX format and under the allowed size limit. Contact support if issues persist.
My profile picture won't upload. What should I do?
Ensure the image is under the file size limit and in JPG or PNG format. Try compressing or resizing it before uploading.

Account & Profile

How do I change my email or phone number?
Go to your account settings and update your contact information. You may need to verify changes via email or SMS.
I forgot my password. How can I reset it?
Click on “Forgot Password” on the login page and follow the instructions sent to your registered email.